Items where Author is "Mccarroll, Patricia"

MCCARROLL, Patricia (2016). Service delivery in FM : Enhancement or Enchantment? In: NIELSEN, Susanne Balslev and JENSEN, Per Anker, (eds.) Research papers for EuroFM's 15th research symposium at EFMC2016. Polyteknisk Boghandel og Forlag, 80-88.

PRICE, Ilfryn and MCCARROLL, Patricia (2015). The snakes and ladders of FM service excellence. Project Report. Sheffield Business School. (Unpublished)

PRICE, Ilfryn, MATZDORF, Fides, MCCARROLL, Patricia and ZHU, Xia (2015). People make, and patterns break, FM. In: EuroFM Research Conference, Glasgow, June 1 to June 3 2015. (Submitted)

PRICE, Ilfryn and MCCARROLL, Patricia (2013). Tales of the unexpected: Perceptions of excellence in Facilities Services. Project Report. London UK, ISS.