Who's in charge? Leadership and culture in extended service contexts

This paper examines the importance of understanding different organisational and professional cultures for leaders in extended service settings. It begins with a critical review of key concepts and debates in the organisational culture literature and then shows how different professional groups (education, health and social services) have adopted aspects of this literature to reflect their respective professional concerns. We argue that such insights can help leaders in these settings understand and work with different professional groups more effectively. Key to this process is the 'culture conversation' where different professionals are encouraged to explore the taken for granted assumptions that drive their everyday practice.