The operational efficiency of English public sport facilities

LIU, Yi-De, TAYLOR, Peter and SHIBLI, Simon (2007). The operational efficiency of English public sport facilities. Managing Leisure, 12 (4), 251-272.

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Abstract

Based on the database of Sport England's National Benchmarking Service, this paper analyses the operational efficiency of 105 sports halls and swimming pools in England by adopting a mathematical programming technique – Data Envelopment Analysis. Incorporating an insight into the whole industry's performance as well as facilitating a shift from data benchmarking to process benchmarking, analyses at both aggregate and individual levels are presented. At the aggregate level, inefficiency is mainly identified as the inability to use resources in the technically most efficient way. Management type has a significant effect on operational efficiency, where non in-house facilities outperform in-house facilities and the differences in production structure are evident. At the individual level, an illustrative report for an individual facility is presented to demonstrate the assessment of facility performance, the setting of performance targets and the identification of benchmarking partners. Finally, implications and limitations of this research are discussed.

Item Type:	Article
Research Institute, Centre or Group - Does NOT include content added after October 2018:	Sport Industry Research Centre
Identification Number:	https://doi.org/10.1080/13606710701546827
Page Range:	251-272
Depositing User:	Rebecca Jones
Date Deposited:	02 Apr 2014 11:48
Last Modified:	18 Mar 2021 09:45
URI:	https://shura.shu.ac.uk/id/eprint/7880

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