Supply chain sustainability in VUCA: role of BCT-driven SC mapping and ‘Visiceability’

The study investigates the role of three essential supply chain capabilities: visibility, traceability, and mapping, collectivity termed as 'visiceability', in the relationship between blockchain technology and supply chain sustainability. The study focuses on Malaysia's Electronics Component manufacturing firms, a sub-sector of the electrical and electronics industry. Data were collected from 105 through a close-ended questionnaire. PLS-SEM was employed to examine the modeled relationships. The findings of the study challenge the notion that supply chain (SC) traceability alone is responsible for mediating the impact of blockchain technology (BCT) on SC sustainability. However, findings confirm the significant roles of SC Mapping and Visibility in the association between BCT and SC sustainability. Findings further validate the significant impact of BCT on SC sustainability, highlighting its multifaceted role. The findings suggest that firms can build their intermediary capabilities instead of exclusively focusing on adopting BCT for SC sustainability. These capabilities can further channel the impact of BCT on improving SC Sustainable. Our findings illustrate that BCT can enhance SC visibility by offering a precise and transparent record of the products, inventory, and transactions. Hence, we strongly suggest that managers consider leveraging BCT to improve their SC visibility, thereby uplifting the sustainability of a supply.