Development of a digital innovation framework that is renowned globally

The evolvement of the digital era/Industry 4.0 forces us to think differently about our life, new product development, new manufacturing environment, new communication procedures and even new ways of managing innovation in today's digital era. Industry 4.0 shifts the manufacturing lines’ dynamics and improves organisations’ profit. Innovative management substantially changes the world's smart transformation perspective in the manufacturing and services industries. Very little research was found on the digital era implication on innovation management. Therefore, this paper aims to develop a digital innovation framework that considers almost the globe's involvement during the development and validation stages. This includes seven prestigious countries from the major parts of the world, namely; the UK, UAE, USA, Germany, Japan, China, and Canada. The proposed innovation framework was developed based on the practitioner's contributions from these seven countries, considering the impact of digitalisation-push and the demand-pull as main criteria, with many sub-criteria associated with each main criterion. The framework is then validated through a comprehensive questionnaire administrated by the practitioners from each of the mentioned seven countries using the Analytical Hierarchy Process (AHP), which has the flexibility to combine quantitative and qualitative mixed-methods and is used to collect data and carry out a pairwise-comparison between main criteria and sub-criteria. Moreover, the proposed framework provides the innovation processes required to handle the demand-pull and consider the digitalisation push.