Conceptualising cybersecurity risk of fintech firms and banks sustainability

NAJAF, Khakan, SCHINCKUS, Christophe, MOSTAFIZ, Md Imtiaz and NAJAF, Rabia (2020). Conceptualising cybersecurity risk of fintech firms and banks sustainability. In: The International Conference on Business and Technology, Istanbul, Turkey, 14-15 Nov 2020. Springer Nature. (Unpublished) [Conference or Workshop Item]

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Abstract
Traditional banks are replete with conventional financial mechanisms is being subjected to enormous pressure to minimise costs in a sustainable way. For instance, offering low-interest rates, which squeeze the overall margin. Due to the high demand for a tailored portfolio of products, the availability of sophisticated communication and advance transaction mechanisms lead to an emergence of new types of firms known as financial technology service (i.e., fintech). Recently, the collaboration between these fintech organisations and banks has increased to lessen the bureaucracy and provide fine-tuned service to the consumer. Albeit, such collaboration has increased the cybersecurity risk for both fintech firms and conventional banks. Prior research has scant to acknowledge the cybersecurity risk and the sustainability of these fintech-bank collaborations. Hence, the dilemma is whether the bank should pursue such collaboration to resuscitate the profit margin; or be pragmatic and shirk to eliminate sustainability risk. We propound that the cybersecurity risk is much higher after the collaboration happens in banks. Types of cybersecurity risks are highlighted, and a theoretical model has been developed. We propose that if both fintech and the conventional banks collaboratively abate these cybersecurity risks, then yielding the profitability is much convenient.
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