NEWTON, Philip D. (2003). The presentation of business process models. Masters, Sheffield Hallam University (United Kingdom).. [Thesis]
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20115:471082
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10697422.pdf - Accepted Version
Available under License All rights reserved.
10697422.pdf - Accepted Version
Available under License All rights reserved.
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Abstract
It has become common practice for businesses encompassing all industries to utilize a tool or technique to capture the data and flow of processes running through a company. As companies grow and the volume and complexity of the business processes increases, it becomes of greater importance to rigorously record the functions being performed. As a consequence of this, the simple diagrams that once represented the flows of information steadily become page after page of complex transactions. Effectively communicating the information stored within these large and often complex models to the end user is a significant problem. This research addresses the issues surrounding the presentation of such large scale and complex Business Process Models to the end user.An in depth literature review and benchmarking study was carried out, with the intention of investigating the current practices used within industry, and identifying any operational issues regarding these practices. Through this research work, a methodology is developed to allow the transformation and transportation of a selected area within a complex business process model. This transformation/transportation process allows the generation of a new model, containing clear and simple process logic and presented in a user-friendly format.The entire methodology is an automated process allowing the end user to quickly select an area within a complex process model, then transform and transport this area into a model of reduced complexity. This in turn increases the value process modelling on a cooperate wide scale, as the reduction of complexity could increase the volume of users utilising process modelling, promoting a shared vision of an organisation.
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