Case studies in crisis communication: some pointers to best practice

MCSEVENY, Kerry and WADDINGTON, David (2017). Case studies in crisis communication: some pointers to best practice. In: AKHGAR, Babak, WADDINGTON, Dave and STANIFORTH, Andrew, (eds.) Application of social media in crisis management : advanced science and technologies for security applications. Transactions on computational science and computational intelligence . Springer. [Book Section]

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