A transactions framework for effective enterprise knowledge management

An enterprise's knowledge of itself and its environment can be greatly enhanced if it can access and integrate its divergently encoded data, information and knowledge bases. A framework is proposed that is based around transactions. Transactions recognise the optimal relationships that occur through a mutually beneficial exchange in resources. Using conceptual graphs as the lucid illustration vehicle, a simple but illuminating case study is provided. It shows how transactions can transcend the myriad quantitative and qualitative aspects of an enterprise. The transaction framework thereby provides enterprises with a useful organisational memory, thereby enabling more effective enterprise knowledge management.