Helping system users to be smarter by representing logic in transaction frame diagrams

COX, D. and POLOVINA, S. (2007). Helping system users to be smarter by representing logic in transaction frame diagrams. In: PRISS, U., POLOVINA, S. and HILL, R., (eds.) Conceptual structures: knowledge architectures for smart applications. Proceedings of the 15th international conference on conceptual structures, ICCS 2007, Sheffield, UK, July 22-27 2007. Lecture notes in artificial intelligence (4604). Berlin, Springer-Verlag, 460-463. [Book Section]

Abstract
We identify a lucid way of conveying complex information to users in a highly visual, easy to follow form. As explanation, we describe several ideas about system user instructions. Several key ideas are clarified using diagrams. A direction for exploration is offered, with the view that ICCS conferees will be aware of a simple, diagrammatic way to explain use of systems dealing with very complex real world problems.
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