MOULLIN, M. (2007). Performance measurement definitions: linking performance measurement and organisational excellence. International journal of health care quality assurance, 20 (3), 181-183. [Article]
Abstract
Purpose – The purpose of this paper is to offer a definition of performance measurement. Design/methodology/approach – The paper describes performance measurement definitions in the context of organisational excellence Findings – It is shown that there is a clear relationship between performance measurement and organisational excellence.
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