Accidental lean : performance improvement in an NHS hospital and reflections on the role of operations strategy

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MATTHIAS, Olga and BUCKLE, Mark (2016). Accidental lean : performance improvement in an NHS hospital and reflections on the role of operations strategy. In: RADNOR, Zoe J., BATEMAN, Nicola, ESAIN, Ann, KUMAR, Maneesh, WILLIAMS, Sharon J. and UPTON, David M., (eds.) Public service operations management : a research handbook. Routledge, 52-72. [Book Section]

More Information
Research Institute, Centre or Group - Does NOT include content added after October 2018:
Sheffield Business School Research Institute > Finance, Accounting and Business Systems
Departments - Does NOT include content added after October 2018:
Sheffield Business School > Department of Finance, Accountancy and Business Systems
Page Range:
52-72
ISBN:
9781138813694

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ORCID for Olga Matthias: ORCID iD orcid.org/0000-0002-3082-150X

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Item Type:
Book Section
Depositing User:
Beatrice Turpin
Date Deposited:
06 Apr 2018 08:11
Last Modified:
18 Mar 2021 02:20
URI:
https://shura.shu.ac.uk/id/eprint/18891
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