Accidental lean : performance improvement in an NHS hospital and reflections on the role of operations strategy

MATTHIAS, Olga and BUCKLE, Mark (2016). Accidental lean : performance improvement in an NHS hospital and reflections on the role of operations strategy. In: RADNOR, Zoe J., BATEMAN, Nicola, ESAIN, Ann, KUMAR, Maneesh, WILLIAMS, Sharon J. and UPTON, David M., (eds.) Public service operations management : a research handbook. Routledge, 52-72. [Book Section]

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Research Institute, Centre or Group - Does NOT include content added after October 2018:

Sheffield Business School Research Institute > Finance, Accounting and Business Systems

Departments - Does NOT include content added after October 2018:

Sheffield Business School > Department of Finance, Accountancy and Business Systems

Page Range:

52-72

ISBN:

9781138813694

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ORCID:

https://orcid.org/0000-0002-3082-150X

Library

Item Type:

Book Section

Depositing User:

Beatrice Turpin

Date Deposited:

06 Apr 2018 08:11

Last Modified:

18 Mar 2021 02:20

URI:

https://shura.shu.ac.uk/id/eprint/18891

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