Street-level practice and the co-production of third sector-led employability services

LINDSAY, Colin, PEARSON, Sarah, BATTY, Elaine, CULLEN, Anne-Marie and EADSON, William (2018). Street-level practice and the co-production of third sector-led employability services. Policy & Politics, 46 (4), 571-587.

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Abstract

Policymakers have promised a personalised approach to improving the employability of disadvantaged groups. The evidence suggests that contracted-out activation programmes in the UK and some other welfare states have instead sometimes delivered a standardised ‘work-first’ model. An alternative approach is exemplified in local employability services targeting lone parents in Scotland, led by third sector–public sector partnerships. Our research on these services suggests a link between programme governance (defined by flexible funding and collaborative partnership working) and effective street-level practice (where caseworkers and users co-produce services to empower parents). The article concludes by identifying lessons for the coproduction of future employability services.

Item Type:	Article
Research Institute, Centre or Group - Does NOT include content added after October 2018:	Centre for Regional Economic and Social Research
Identification Number:	https://doi.org/10.1332/030557317X15120417452025
Page Range:	571-587
Depositing User:	Sarah Ward
Date Deposited:	14 Dec 2017 12:53
Last Modified:	18 Mar 2021 06:20
URI:	https://shura.shu.ac.uk/id/eprint/17517

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