OTT, Ursula, PROWSE, Peter, FELLS, Ray and ROGERS, Helen (2016). The DNA of negotiations as a set theoretic concept : a theoretical and empirical analysis. Journal of Business Research, 69 (9), 3561-3587. [Article]
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Abstract
This study examines the factors and the processes that contribute to a satisfying outcome for negotiations. Based
on a set theoretic framework, the authors investigated managers from various countries in terms of their approach
to negotiation. The fuzzy set qualitative comparative analysis (fsQCA) uses detailed data on preparation,
information exchange, persuasion, creativity in problem solving and overcoming deadlocks, break-up behavior,
as well as how to achieve a satisfying outcome, to test the joint sets of successful outcomes. The implications
of these results are relevant for practitioners and future research and highlight necessary and sufficient conditions
for a successful negotiation outcome
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