Items where Author is "Kozak, M."
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Number of items: 2.
Article
KOZAK, M. and NIELD, K.
(2004).
The role of quality and eco-labelling systems in destination benchmarking.
Journal of sustainable tourism, 12 (2), 138-148.
KOZAK, M. and NIELD, K.
(2001).
An overview of benchmarking literature: its strengths and weaknesses.
Journal of quality assurance in hospitality and tourism, 2 (3/4), 7-23.