Items where Author is "Kozak, M."

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KOZAK, M. and NIELD, K. (2004). The role of quality and eco-labelling systems in destination benchmarking. Journal of sustainable tourism, 12 (2), 138-148. [Article]

KOZAK, M. and NIELD, K. (2001). An overview of benchmarking literature: its strengths and weaknesses. Journal of quality assurance in hospitality and tourism, 2 (3/4), 7-23. [Article]

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