Lean healthcare assets challenge FM performance measurement conventions

PRICE, I. and MAY, D. (2008). Lean healthcare assets challenge FM performance measurement conventions. In: European Facility Management Conference 2008, 7th EuroFM Research Symposium, Manchester, June 10 2008.

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    Official URL: http://domains.euroforum.com/efmc2008/

    Abstract

    Purpose; To show how Lean Asset thinking can be applied to health care facilities using different measures to compare the estates contribution to the business of health care providers. The challenge to conventional wisdom matches that posed by Lean Production to Mass Manufacturing.

    Methodology; Data Envelope Analysis examines the income generated and patient occupied area as outputs from the Gross Area of a Trust’s estate.

    Findings; The approach yield strategic comparisons that conventional FM measures of cost per m2 hide. The annual cost of an excess estate is conservatively estimated at £600,000,000(in England alone)

    Research limitations/implications; Further research to understand the causes of the excess is needed and is in hand. Meanwhile the research illustrates the power of an alternative way of assessing facilities performance.

    Practical implications Have already been demonstrated in two trusts who have used such an analysis to define strategic estates targets,

    Originality. The author’s are not aware of the Lean Asset perspective previously being applied to healthcare facilities. The research shows the underlying fallacy of relying on cost per m2 as the primary measure of asset performance.

    Item Type: Conference or Workshop Item (Paper)
    Additional Information: Paper delivered by Professor If Price at the European Facility Management Conference 2008, 7th EuroFM Research Symposium, Manchester, June 10 2008.
    Uncontrolled Keywords: lean assets, performance measures, strategic FM, business criticality, healthcare
    Research Institute, Centre or Group: Centre for Facilities Management Development
    Depositing User: Ann Betterton
    Date Deposited: 22 May 2009
    Last Modified: 21 Dec 2010 11:32
    URI: http://shura.shu.ac.uk/id/eprint/908

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