MARTIN, E. (2004). Orientations to work and employee turnover. The Hospitality review, 6 (1), 30-36.Full text not available from this repository.
This discussion on labour turnover in the hospitality industry takes a wider perspective, including the individual's personal priorities, social relationships and any wider structural constraints, such as family or education. These factors combine to produce a certain orientation, or attitude, towards work. The discussion is based on the findings of 24 formal interviews with hospitality employees in the UK. Four categories of hospitality employees according to their attitudes towards work are described: the instrumental employee; the solidaristic employee; the professionally orientated employee; and the craft-orientated employee.
|Research Institute, Centre or Group:||Sheffield Business School Research Institute > Service Sector Management|
|Depositing User:||Ann Betterton|
|Date Deposited:||17 Apr 2008|
|Last Modified:||13 Dec 2016 10:32|
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