Orientations to work and employee turnover

MARTIN, E. (2004). Orientations to work and employee turnover. The Hospitality review, 6 (1), 30-36.

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This discussion on labour turnover in the hospitality industry takes a wider perspective, including the individual's personal priorities, social relationships and any wider structural constraints, such as family or education. These factors combine to produce a certain orientation, or attitude, towards work. The discussion is based on the findings of 24 formal interviews with hospitality employees in the UK. Four categories of hospitality employees according to their attitudes towards work are described: the instrumental employee; the solidaristic employee; the professionally orientated employee; and the craft-orientated employee.

Item Type: Article
Research Institute, Centre or Group: Sheffield Business School Research Institute > Service Sector Management
Departments: Sheffield Business School > Department of Service Sector Management
Depositing User: Ann Betterton
Date Deposited: 17 Apr 2008
Last Modified: 13 Dec 2016 10:32
URI: http://shura.shu.ac.uk/id/eprint/861

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