Office design for the multi-generational knowledge workforce

JOY, Andrew and HAYNES, Barry (2011). Office design for the multi-generational knowledge workforce. Journal of Corporate Real Estate, 13 (4), 216-232.


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Purpose – The purpose of this paper is to evaluate the impact the workplace can have on knowledge working for a multi-generational workforce.

Design/methodology/approach – A case study analysis is undertaken of Leeds City Council (LCC) workplace in the UK.

Findings – The findings from the study show that in the context of LCC there are some key differences between the generations regarding knowledge working preferences for formal/informal meeting spaces. In other aspects, such as knowledge sharing, the generations appear to agree on key aspects such as mentoring and team-based working environments.

Practical implications – Corporate real estate managers can use the research findings to assist them in providing a range of workplace settings to enhance multi-generational interaction.

Originality/value – This paper fills a gap in current research by evaluating workplace preferences based on generational differences.

Item Type: Article
Research Institute, Centre or Group - Does NOT include content added after October 2018: Built Environment Division Research Group
Identification Number:
Page Range: 216-232
Depositing User: Hilary Ridgway
Date Deposited: 21 Nov 2013 09:39
Last Modified: 18 Mar 2021 07:53

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