Institutional logics, institutional work and public service innovation in non-profit organisations

COULE, Tracey (2013). Institutional logics, institutional work and public service innovation in non-profit organisations. Public Administration, 91 (4), 980-997.

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Link to published version:: https://doi.org/10.1111/padm.12005
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    Abstract

    Based on empirical research with two non-profits, this article critiques structural explanations of non-profit service innovation, which portray innovation as a response to institutional contexts and downplay the power and role of human agents. We offer instead, a conceptualization of non-profit innovation in which human agency – and its interplay with institutional logics – is an integral feature. Specifically, we outline the ways in which non-profit actors draw upon the competing institutional logics available to them to frame and serve their interests. We find that actors’ assumptions and beliefs about the organization’s role in the institutional field and the practice of normative, discursive work are central tenets of both the maintenance and transformation of institutions. We also find instances of service stability and service innovation ensuing from non-profit actors’ agency in infusing organizational practices with interpretations and elaborations of institutional logics.

    Item Type: Article
    Research Institute, Centre or Group - Does NOT include content added after October 2018: Sheffield Business School Research Institute > People, Work and Organisation
    Departments - Does NOT include content added after October 2018: Sheffield Business School > Department of Management
    Identification Number: https://doi.org/10.1111/padm.12005
    Page Range: 980-997
    Depositing User: Tracey Coule
    Date Deposited: 07 Oct 2013 09:38
    Last Modified: 13 Jun 2017 13:11
    URI: http://shura.shu.ac.uk/id/eprint/7424

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    • Institutional logics, institutional work and public service innovation in non-profit organisations. (deposited 07 Oct 2013 09:38) [Currently Displayed]

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