Managing communications in multilingual workplaces

TIETZE, Susanne, BLACK, Hilla and PIEKKARI, Rebecca (2021). Managing communications in multilingual workplaces. In: COOREN, Francois and STUCHELI-HERLACH, Peter, (eds.) Handbook of Management Communication. Handbooks of Applied Linguistics (16). De Gruyter Mouton.

[img] PDF (12 month embargo, replace with published version of chapter)
Tietze-ManagingCommunicationsMultilingual(AM).pdf - Accepted Version
Restricted to Repository staff only until 1 January 2050.
All rights reserved.

Download (337kB)
Official URL:
Related URLs:


    This chapter is concerned with communication among diverse employees in multilingual workplaces. These employees belong to different cultural and language groups and collectively negotiate meaning and language use on a daily basis. They make decisions whether to use English as a bridge language, to engage in translation or rely on non-verbal communication. These acts of communication are expressive and constitutive of organizations as well as “processes of meaning production and negotiation” (Schoeneborn, Kuhn, and Kärreman 2018: 476). This chapter joins the tradition called Communication Constitutes Organizations (CCO) whose central tenet is that organizations come into being, persist, and are changed through communication practices (Cooren, Taylor, and van Every 2006). According to this tradition, communication is not only about transmitting messages – it is also and especially about communication taking on a role of a performative, agentic force in organizations.

    Item Type: Book Section
    Uncontrolled Keywords: translation; Department of Management
    SWORD Depositor: Symplectic Elements
    Depositing User: Symplectic Elements
    Date Deposited: 12 Oct 2020 12:59
    Last Modified: 12 Oct 2020 13:00

    Actions (login required)

    View Item View Item


    Downloads per month over past year

    View more statistics