Accidental lean : performance improvement in an NHS hospital and reflections on the role of operations strategy

MATTHIAS, Olga and BUCKLE, Mark (2016). Accidental lean : performance improvement in an NHS hospital and reflections on the role of operations strategy. In: RADNOR, Zoe J., BATEMAN, Nicola, ESAIN, Ann, KUMAR, Maneesh, WILLIAMS, Sharon J. and UPTON, David M., (eds.) Public service operations management : a research handbook. Routledge, 52-72.

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    Item Type: Book Section
    Research Institute, Centre or Group - Does NOT include content added after October 2018: Sheffield Business School Research Institute > Finance, Accounting and Business Systems
    Departments - Does NOT include content added after October 2018: Sheffield Business School > Department of Finance, Accountancy and Business Systems
    Page Range: 52-72
    Depositing User: Beatrice Turpin
    Date Deposited: 06 Apr 2018 08:11
    Last Modified: 28 Mar 2020 15:17
    URI: http://shura.shu.ac.uk/id/eprint/18891

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