Street-level practice and the co-production of third sector-led employability services

LINDSAY, Colin, PEARSON, Sarah, BATTY, Elaine, CULLEN, Anne-Marie and EADSON, William (2018). Street-level practice and the co-production of third sector-led employability services. Policy & Politics, 46 (4), 571-587.

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Policymakers have promised a personalised approach to improving the employability of disadvantaged groups. The evidence suggests that contracted-out activation programmes in the UK and some other welfare states have instead sometimes delivered a standardised ‘work-first’ model. An alternative approach is exemplified in local employability services targeting lone parents in Scotland, led by third sector–public sector partnerships. Our research on these services suggests a link between programme governance (defined by flexible funding and collaborative partnership working) and effective street-level practice (where caseworkers and users co-produce services to empower parents). The article concludes by identifying lessons for the coproduction of future employability services.

Item Type: Article
Research Institute, Centre or Group - Does NOT include content added after October 2018: Centre for Regional Economic and Social Research
Identification Number:
Page Range: 571-587
Depositing User: Sarah Ward
Date Deposited: 14 Dec 2017 12:53
Last Modified: 18 Mar 2021 06:20

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