Investigating student experiences of e-learning using the diary interview approach

This paper outlines the methods used to explore student experiences of e-learning at Sheffield Hallam University. Placing e-learning in the context of the holistic learning experience, the diary interview approach (Zimmerman and Wieder, 1977) was employed in order to collect rich personalised accounts of our students' experiences. Whilst the study highlighted that each student has differing experiences, here we will discuss the common experiences and what has been done at an institutional level to address issues emerging from the study.