Experimental evaluation of a multi-modal user interface for a robotic service

DI NUOVO, Alessandro, WANG, Ning, BROZ, Frank, BELPAEME, Tony, JONES, Ray and CANGELOSI, Angelo (2016). Experimental evaluation of a multi-modal user interface for a robotic service. In: ALBOUL, Lyuba, DAMIEN, Dana and AITKEN, Jonathan M., (eds.) Towards autonomous robotic systems, 17th Annual Conference, TAROS 2016, Sheffield, UK, June 26--July 1, 2016, Proceedings. Lecture Notes in Computer Science. Lecture Notes in Artificial Intelligence (9716). Springer International Publishing, 87-98.

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Official URL: http://link.springer.com/chapter/10.1007%2F978-3-3...
Link to published version:: https://doi.org/10.1007/978-3-319-40379-3_9


This paper reports the experimental evaluation of a Multi- Modal User Interface (MMUI) designed to enhance the user experience in terms of service usability and to increase acceptability of assistive robot systems by elderly users. The MMUI system offers users two main modalities to send commands: they are a GUI, usually running on the tablet attached to the robot, and a SUI, with a wearable microphone on the user. The study involved fifteen participants, aged between 70 and 89 years old, who were invited to interact with a robotic platform customized for providing every-day care and services to the elderly. The experimental task for the participants was to order a meal from three different menus using any interaction modality they liked. Quantitative and qualitative data analyses demonstrate a positive evaluation by users and show that the multi-modal means of interaction can help to make elderly-robot interaction more flexible and natural.

Item Type: Book Section
Additional Information: Series ISSN : 0302-9743.
Research Institute, Centre or Group - Does NOT include content added after October 2018: Cultural Communication and Computing Research Institute > Communication and Computing Research Centre
Departments - Does NOT include content added after October 2018: Faculty of Science, Technology and Arts > Department of Computing
Identification Number: https://doi.org/10.1007/978-3-319-40379-3_9
Page Range: 87-98
Depositing User: Margaret Boot
Date Deposited: 27 Sep 2016 08:50
Last Modified: 18 Mar 2021 00:31
URI: https://shura.shu.ac.uk/id/eprint/13375

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