A transactions framework for effective enterprise knowledge management

POLOVINA, S. and HILL, R. (2007). A transactions framework for effective enterprise knowledge management. In: AKHGAR, B., (ed.) ICCS 2007 : Proceedings of the 15th international workshops on conceptual structures. London, Springer, 221-225.

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Official URL: http://www.springer.com/computer+science/hci/book/...

Abstract

An enterprise's knowledge of itself and its environment can be greatly enhanced if it can access and integrate its divergently encoded data, information and knowledge bases. A framework is proposed that is based around transactions. Transactions recognise the optimal relationships that occur through a mutually beneficial exchange in resources. Using conceptual graphs as the lucid illustration vehicle, a simple but illuminating case study is provided. It shows how transactions can transcend the myriad quantitative and qualitative aspects of an enterprise. The transaction framework thereby provides enterprises with a useful organisational memory, thereby enabling more effective enterprise knowledge management.

Item Type: Book Section
Research Institute, Centre or Group: Cultural Communication and Computing Research Institute > Communication and Computing Research Centre
Depositing User: Sarah Ward
Date Deposited: 17 Feb 2010 16:38
Last Modified: 17 Feb 2010 16:38
URI: http://shura.shu.ac.uk/id/eprint/1176

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