Items where Author is "Ghahramani, Ladan"

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Article

KHALILZADEH, Jalayer, GHAHRAMANI, Ladan and TABARI, Saloomeh (2017). From “Hypercritics” to “Happy Campers”: Who Complains the Most in Fine Dining Restaurants? Journal of Hospitality Marketing & Management, 26 (5), 451-473. [Article]

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