Items where Author is "Gallagher, Ann"

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ALLAN, Helen T, ODELIUS, Ann Christine, HUNTER, Billie J, BRYAN, Karen, KNIBB, Wendy, SHAWE, Jill and GALLAGHER, Ann (2015). Supporting staff to respond effectively to informal complaints : findings from an action research study. Journal Of Clinical Nursing, 24 (15-16), 2106-2114. [Article]

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