Items where Author is "Allan, Helen"
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ODELIUS, Anki, ALLAN, Helen, HUNTER, Billie, BRYAN, Karen, KNIBB, Wendy and SHAWE, Jill
(2015).
From transformative learning to social change? Using action research to explore and improve informal complaints management in an NHS trust.
International practice development journal, 5 (1), 1-16.
[Article]