The relationship between quality, approaches to management control, and the achievement of best value in public sector professionals service organisations

MCAULEY, J. (2001). The relationship between quality, approaches to management control, and the achievement of best value in public sector professionals service organisations. In: JOHNSON, G. and SCHOLES, K., (eds.) Exploring public sector strategy. Harlow, England, Pearson Education, 250-269. [Book Section]

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