RIDLEY-DUFF, Rory and BENNETT, Anthony (2011). Towards mediation: developing a theoretical framework to understand alternative dispute resolution. Industrial Relations Journal, 42 (2), 106-123. [Article]
Abstract
This article examines alternative approaches to conflict resolution by developing a theoretical framework that relates dispute resolution practice to philosophical assumptions about authority and knowledge. By investigating the assumptions underpinning interest-based bargaining and mediation their link to direct democracy and challenge to managerial authority are revealed at the level of theory and practice.
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