Mentoring at the Halifax plc (HBOS) – a small beginning in a large organisation

This paper offers a description of mentoring within the context of a large organisation. Mentoring is increasingly employed in many occupational settings in relation to induction, career development and change. It is becoming recognised on both sides of the Atlantic as a highly effective human resource development process. Examples of mentoring activity can be found in many diverse organisations – the voluntary sector, schools, the private and public sector, large and small businesses. The Halifax plc is one such organisation and we aim to offer a description of the beginnings of mentoring within the Halifax. We present a detailed account of how the mentoring arrangements were started, matched and developed, and attempt to draw some early conclusions from this ongoing process.