Unlocking the knowledge of others : knowledge elicitation in practice-led design research.

Whilst on the surface this research project deals with issues regarding learning craft skills, on a deeper level it addresses communication problems that can be encountered in many areas of design and reveals methods for unlocking the knowledge of others. Whether negotiating with other members of a design team, soliciting information from different users or consulting expert opinion, tapping into the unspoken knowledge of other people has the potential to reveal a richer and more complex picture than taking their spoken word at face value.