Profiling customer satisfaction and the importance of english public sport facilities' service dimensions

KUNG, Shia Ping, RAMCHANDANI, Girish and TAYLOR, Peter (2010). Profiling customer satisfaction and the importance of english public sport facilities' service dimensions. In: LONG, Jonathan, FITZGERALD, Hayley and MILLWARD, Pete, (eds.) Delivering Equality in Sport and Leisure. LSA publication (115). Eastbourne, Leisure Studies Association, 69-92. [Book Section]

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Official URL:

http://www.leisure-studies-association.info/LSAWEB...

Additional Information:

Papers originally presented at the Diversity and equality in leisure, sport and tourism conference, Leeds Metropolitan University, July 2010.

Research Institute, Centre or Group - Does NOT include content added after October 2018:

Sport Industry Research Centre

Page Range:

69-92

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ORCID:

https://orcid.org/0000-0003-1709-9388https://orcid.org/0000-0001-8650-9382

Library

Item Type:

Book Section

Depositing User:

Rebecca Jones

Date Deposited:

23 May 2012 09:32

Last Modified:

18 Mar 2021 02:30

URI:

https://shura.shu.ac.uk/id/eprint/5130

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