Impact of workplace connectivity on office productivity

HAYNES, Barry (2008). Impact of workplace connectivity on office productivity. Journal of Corporate Real Estate, 10 (4), 286-302. [Article]

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Abstract
This study developed a validated theoretical framework for the evaluation of office productivity which included components to represent both the physical and the behavioural environment. It is proposed that by adopting such an approach, insights into the dynamic nature, or connectivity, of office environments can be established. The main objective of this research was to investigate the effects of the office environment on its occupants perceived productivity. Results are analysed for specific work patterns (Laing et al, 1998), to establish meaning and relationships. In all of the four work patterns evaluated it was found that interaction was perceived to be the component to have the most positive affect on productivity and distraction was perceived to have the most negative. It is proposed that the results in this paper will provide support for the hypothesis that it is the behavioural components of the office environment that have the greatest impact on office productivity.
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