How power, expertise, and hierarchy influence Voice on Patient Safety: A study of surgeons and anaesthesiologists

MAWUENA, Emmanuel Kwasi and WILKINSON, Adrian (2024). How power, expertise, and hierarchy influence Voice on Patient Safety: A study of surgeons and anaesthesiologists. International Journal of Human Resource Management.

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This paper adds a novel perspective to employee voice literature by thematically analysing 36 in-depth interviews of surgeons and anaesthesiologists, who work together but in the context of a blurred hierarchy. We found that these two professions effectively leveraged expertise in speaking up on safety concerns relating to their own speciality, when speaking to each other, irrespective of hierarchy. Further, as interdependent roles make cross speciality voice vital for patient safety, they also spoke up on occasions to negotiate risk and safety concerns across speciality. However, power struggles and protection of speciality authority predisposed each professional group to undervaluing the contribution of the other and often attributing self-interest and opportunistic motives to those speaking up. This led to each group resisting influence making silence a commonplace on cross speciality safety concerns. These contexts present an intriguing environment for voice behaviour which requires research and management attention.

Item Type: Article
Uncontrolled Keywords: 1503 Business and Management; 1505 Marketing; 1605 Policy and Administration; Industrial Relations; 3505 Human resources and industrial relations; 3507 Strategy, management and organisational behaviour; 5201 Applied and developmental psychology
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SWORD Depositor: Symplectic Elements
Depositing User: Symplectic Elements
Date Deposited: 12 Apr 2024 13:53
Last Modified: 30 Apr 2024 12:00

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