WALL, T D, JACKSON, P and DAVIDS, K (1992). Operator work design and robotics system performance: a serendipitous field study. Journal of Applied Psychology, 77 (3), 353-362.
Full text not available from this repository.Abstract
The effect of increased operator control on the performance of a robotics line was examined. The introduction of a new payment system led operators to assume more responsibility for fault management. Data covering 101 shifts before and 127 shifts after the change showed a progressive improvement in system uptime. As predicted, initial gains were attributable to a quicker response to operating faults, shown by a reduction in downtime per incident; later additional gains were attributable to fault prevention. The implications of the findings for both theory and practice are discussed
Item Type: | Article |
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Research Institute, Centre or Group - Does NOT include content added after October 2018: | Centre for Sports Engineering Research |
Identification Number: | https://doi.org/10.1037/0021-9010.77.3.353 |
Page Range: | 353-362 |
Depositing User: | Carole Harris |
Date Deposited: | 11 Apr 2011 08:51 |
Last Modified: | 19 Mar 2021 00:31 |
URI: | https://shura.shu.ac.uk/id/eprint/3326 |
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