MACCARRONE‐EAGLEN, Agata and SCHOFIELD, Peter (2022). The influence of social media addiction on compulsive buying behaviour: a comparative analysis of LGBT + and heterosexual consumers. Journal of Consumer Behaviour. [Article]
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Social Media and Compulsive Buying: Comparing LGBT+ and Heterosexual Consumers
The study examines the impact of social media addiction (SMA) on compulsive buying behaviour (CBB) among LGBT+ and heterosexual consumers, and the moderating influence of self-efficacy (SEF). Previous research has focussed on heterosexual or non-sexually identified samples. Significant differences are identified in the prevalence and severity of SMA and CBB, and in the impact of SMA on CBB between LGBT+ and heterosexual consumers. SEF has no significant influence on the impact of SMA on CBB in either group.
SMA and CBB are complex behavioural conditions which have a serious negative impact on the lives of those affected. Excessive use of social media can contribute to stress, depression, and other mental health disorders that can initiate a spiral of irrational consumption, which can lead to CBB. However, little is known about the relationship between SMA and CBB, particularly among LGBT+ consumers despite their potential vulnerability to both disorders compared with the general population.
Key Takeaways:
1. LGBT+ consumers are significantly more prone to both social media and compulsive buying addictions, but SMA has a significantly higher impact on CBB among heterosexuals.
2. SEF has no significant influence on CBB among the LGBT+ group and does not moderate the impact of SMA on CBB in either the LGBT+ or heterosexual groups.
3. Non-compulsive LGBT+ and heterosexual consumers could also be vulnerable to compulsive buying addiction through social media exposure.
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