The role of total quality management in textile industry

Defective or returned items, low value products, unnecessary scraps, and improper chemical disposal are the primary contributors and indications of poor quality in the country’s textile manufacturing industry. Therefore, the present study aims to analyse the role of total quality management in textile industry. The current study has used explanatory research due to its dimensions of the pre-existing phenomenon of total quality management, market orientation and visibility to operational and market performance with the inclusion of agile and lean strategies. The study has used a five-point Likert Scale questionnaire, whereas measures of all the latent variables were adapted from various past studies. The study has considered the textile industry of the UK as a target population. The results proved that both lean and agile strategies significantly influenced by market orientation, total quality management and lastly by supply chain visibility. In the similar context, lean strategy significantly influences market performance and operational performance. However, agile strategy also found statistically significant in relation to market performance and operational performance. The textile industry should have a deliberate focus on lean and agile operations and strategies for effective performance inclination.