Using blockchain technology to drive operational excellence in perishable food supply chains during outbreaks

KAYIKCI, Yasanur, DURAK USAR, D. and AYLAK, B.L. (2021). Using blockchain technology to drive operational excellence in perishable food supply chains during outbreaks. International Journal of Logistics Management.

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Purpose: This paper aims to explore the potential of blockchain technology (BT) to support the operational excellence in perishable food supply chain (PFSC) during outbreaks, by doing use-case analysis. Design/methodology/approach: A systematic literature review is performed to determine the dimensions of operational excellence in the food supply chain (FSC), then a single use-case analysis is conducted to explore the potential of blockchain in order to achieve operational excellence for PFSC during the pandemics by applying context, interventions, mechanism and outcomes (CIMO) logic. Findings: The findings of this study reveal that blockchain capabilities such as immutability and transparency, visibility, traceability, integration and interoperability, disintermediation and decentralisation, smart contracts and consensus mechanism provide better sustainable operational excellence outcomes for PFSCs to be more responsive, flexible, efficient and collaborative to cope with the impacts of COVID-19. Research limitations/implications: This research employs only one real case with multiple PFSC participants. Statistical generalisation is not possible at this stage of the research. However, the findings are not restricted to this single use-case. Practical implications: This study provides a research direction to explore the potential of BT to achieve operational excellence in the PFSC during outbreaks and generates prescriptive knowledge for better managerial decision-making across the PFSC during outbreaks. Originality/value: This research conducts semi-structured interviews with different participants in one blockchain ecosystem to understand multiple participants' perspectives of operational excellence within PFSC.

Item Type: Article
Uncontrolled Keywords: Operational excellence; Perishable food supply chain; Blockchain technology; COVID-19; Outbreaks; DSR; CIMO-logic; 08 Information and Computing Sciences; 15 Commerce, Management, Tourism and Services
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SWORD Depositor: Symplectic Elements
Depositing User: Symplectic Elements
Date Deposited: 07 Mar 2022 16:14
Last Modified: 11 Mar 2022 11:32

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