Observing users, designing clarity: A case study on the user-centered design of a cross-language information retrieval system

PETRELLI, Daniela, BEAULIEU, Micheline, SANDERSON, Mark, DEMETRIOU, George, HERRING, Patrick and HANSEN, Preben (2004). Observing users, designing clarity: A case study on the user-centered design of a cross-language information retrieval system. Journal of the American Society for Information Science and Technology, 55 (10), 923-934.

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Abstract

This report presents a case study of the development of an interface for a novel and complex form of document retrieval: searching for texts written in foreign languages based on native language queries. Although the underlying technology for achieving such a search is relatively well understood, the appropriate interface design is not. A study involving users from the beginning of the design process is described, and it covers initial examination of user needs and tasks, preliminary design and testing of interface components, building, testing, and refining the interface, and, finally, conducting usability tests of the system. Lessons are learned at every stage of the process, leading to a much more informed view of how such an interface should be built.

Item Type:	Article
Research Institute, Centre or Group - Does NOT include content added after October 2018:	Cultural Communication and Computing Research Institute > Art and Design Research Centre
Identification Number:	https://doi.org/10.1002/asi.20036
Page Range:	923-934
Depositing User:	Daniela Petrelli
Date Deposited:	05 Jan 2011 17:12
Last Modified:	18 Mar 2021 02:19
URI:	https://shura.shu.ac.uk/id/eprint/2920

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