NESTORE: Mobile Chatbot and Tangible Vocal Assistant to Support Older Adults' Wellbeing

EL KAMALI, M., ANGELINI, L., CAON, M., KHALED, O.A., MUGELLINI, E., DULACK, N., CHAMBERLIN, P., CRAIG, Claire and ANDREONI, G. (2020). NESTORE: Mobile Chatbot and Tangible Vocal Assistant to Support Older Adults' Wellbeing. In: CUI '20: Proceedings of the 2nd Conference on Conversational User Interfaces. ACM. [Book Section]

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Abstract
© 2020 Owner/Author. Conversational agents are becoming widespread thanks to the development of natural language processing and deep learning techniques. NESTORE is a virtual coach designed to support seniors during their journey to wellbeing. This virtual coach interacts with the user through two different type of conversational agents: a text-based chatbot integrated in a mobile application and a tangible coach, which is a physical object based on vocal interaction and tangible interaction. This paper presents the design of each conversational agent interface developed to support seniors in enhancing their wellbeing. A cloud conversational agent manages the user interaction with the NESTORE virtual coach, which can occur through interfaces with different design, forms and capabilities, i.e., the chatbot and the tangible coach: two different intelligent interfaces with a shared mind.
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