Ethnic minority customers of the Pensions, Disability and Carers Service: an evidence review.

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ALLMARK, Peter, SALWAY, Sarah, CRISP, Richard and BARLEY, Ruth (2010). Ethnic minority customers of the Pensions, Disability and Carers Service: an evidence review. Other. London, Department for Work and Pensions. [Monograph]

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2717:623

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Abstract

The aim of this project was to review and synthesise available evidence that could throw light on: why Black and Minority Ethnic (BME) customers are less satisfied with the Pension, Disability and Carers Service (PDCS); why BME individuals eligible for the PDCS benefits are less likely to apply for them; what interventions might be successful at raising levels of take-up and satisfaction with PDCS services; and what important gaps exist in research evidence to answer these questions.

More Information

Official URL:

http://campaigns.dwp.gov.uk/asd/asd5/rports2009-20...

Research Institute, Centre or Group - Does NOT include content added after October 2018:

Centre for Health and Social Care Research

ISBN:

9781847128188

Identifiers

Identification Number:

ISBN 9781847128188

ORCID for Peter Allmark: