Robots, artificial intelligence and service automation in travel, tourism and hospitality

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HAYNES, Natalie (2020). Robots, artificial intelligence and service automation in travel, tourism and hospitality. Journal of Tourism Futures.

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Open Access URL: https://www.emerald.com/insight/content/doi/10.110... (Published version)

Link to published version:: https://doi.org/10.1108/JTF-06-2020-149

Item Type:	Article
Identification Number:	https://doi.org/10.1108/JTF-06-2020-149
SWORD Depositor:	Symplectic Elements
Depositing User:	Symplectic Elements
Date Deposited:	04 Mar 2020 17:15
Last Modified:	17 Mar 2021 23:01
URI:	https://shura.shu.ac.uk/id/eprint/25933

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