The motivation of middle management in the North Derbyshire area of the National Coal Board.

This research into management motivation, in the National Coal Board, indicates motivation differences between identifiable groups. The motivation factors established by Professor F. Herzberg are used as the bases of comparison of groups composed on the basis of age, salary level, organisational level, professional training and number of dependents. The technique of Management by Objectives is applied by the organisation as a motivational tool, and its value is assessed. A review of the subject literature is made, including academic and research based theories. In addition a review is made of practical applications of "job enrichment". The research was carried out in an Area organisation of the National Coal Board, using a structured interview technique involving the completion of a standard questionnaire, leading to a quantified reply for each individual. Statistical hypothesis testing is used to determine significant differences between the groups. The research concludes that all the motivators and hygiene factors specified by Herzberg are represented amongst the personnel examined, but in varying strengths. Knowledge of these variances can provide guidance when seeking to motivate personnel. For example; the under 45 year olds are most susceptible to the advancement, possibility of growth and achievement motivators; the older personnel are more responsive to the recognition of achievement and work itself. As far as the use of "MBO" is concerned, appraisal interviews are not giving rise to many significant dissatisfactions, nor are they stimulating motivation to work. The potential contribution of the technique is being lost. Success criteria for the research are specified in the introduction of the work, and subsequently examined.