Operationalizing lean health assets

PRICE, Ilfryn, PINDER, James and WYTON, Paul (2010). Operationalizing lean health assets. Health environments research & design journal, 3 (2), 13-29.

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Official URL: http://www.herdjournal.com/ME2/dirmod.asp?sid=&nm=...


Objective: To demonstrate the potential of employing unconventional facility/facilities management (FM) performance indicators in healthcare settings to enable more strategic conversations between FM and business users concerning asset performance.

Background: The theoretical background for a Lean asset approach and a high-level analysis of data from hospital trusts in England have been published elsewhere. This paper reports on the first uses of that approach in operational settings.

Method: Observations are drawn primarily from three case studies.

Results: The individual studies support the premise that the conventional emphasis on cost per square meter (m2) as a preeminent measure of FM disguises a portfolio of too much underutilized space. They provide a means of putting a healthcare estates strategy in terms that will engage business users.

Conclusions: Despite a growing interest in Lean approaches in healthcare, the philosophy has not yet been extended to the estate. This study demonstrates that alternative benchmarks are possible.

Item Type: Article
Uncontrolled Keywords: healthcare FM, lean assets, performance indicators, Goodhart's Law
Research Institute, Centre or Group - Does NOT include content added after October 2018: Sheffield Business School Research Institute > Service Sector Management
Departments - Does NOT include content added after October 2018: Sheffield Business School > Department of Service Sector Management
Page Range: 13-29
Depositing User: Users 4 not found.
Date Deposited: 29 Mar 2010 14:45
Last Modified: 18 Mar 2021 22:15
URI: https://shura.shu.ac.uk/id/eprint/1365

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