Toward overcoming accidental complexity in organisational decision-making

This paper takes a practitioner's perspective on the problem of organisational decision-making. Industry practice follows a refinement based iterative method for organizational decision-making. However, existing enterprise modelling tools are not complete with respect to the needs of organizational decision-making. As a result, today, a decision maker is forced to use a chain of non-interoperable tools supporting paradigmatically diverse modelling languages with the onus of their co-ordinated use lying entirely on the decision maker. This paper argues the case for a model-based approach to overcome this accidental complexity. A bridge meta-model, specifying relationships across models created by individual tools, ensures integration and a method, describing what should be done when and how, and ensures better tool integration. Validation of the proposed solution using a case study is presented with current limitations and possible means of overcoming them outlined.