A social media and crowd-sourcing data mining system for crime prevention during and post-crisis situations

DOMDOUZIS, Konstantinos, AKHGAR, Babak, ANDREWS, Simon and GIBSON, Helen (2016). A social media and crowd-sourcing data mining system for crime prevention during and post-crisis situations. Journal of Systems and Information Technology, 18 (4), 364-382. [Article]

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Abstract
A number of large crisis situations, such as natural disasters have affected the planet over the last decade. The outcomes of such disasters are catastrophic for the infrastructures of modern societies. Furthermore, after large disasters, societies come face-to-face with important issues, such as the loss of human lives, people who are missing and the increment of the criminality rate. In many occasions, they seem unprepared to face such issues. This paper aims to present an automated system for the synchronization of the police and Law Enforcement Agencies (LEAs) for the prevention of criminal activities during and post a large crisis situation. The paper presents a review of the literature focusing on the necessity of using data mining in combination with advanced web technologies, such as social media and crowd-sourcing, for the resolution of the problems related to criminal activities caused during and post-crisis situations. The paper provides an introduction to examples of different techniques and algorithms used for social media and crowd-sourcing scanning, such as sentiment analysis and link analysis. The main focus of the paper is the ATHENA Crisis Management system. The function of the ATHENA system is based on the use of social media and crowd-sourcing for collecting crisis-related information. The system uses a number of data mining techniques to collect and analyze data from the social media for the purpose of crime prevention. A number of conclusions are drawn on the significance of social media and crowd-sourcing data mining techniques for the resolution of problems related to large crisis situations with emphasis to the ATHENA system.
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