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Number of items: 2.

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GIBSON, Julie, WHITE, Kate, MOSSOP, Liz and BRENNAN, Marnie L. (2024). Factors influencing the nature of client complaint behaviour in the aftermath of adverse events. Veterinary Record: e4966. [Article]

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IRWIN, Amy, SANTOS, Luiz, SILVER‐MACMAHON, Helen and MOSSOP, Liz (2025). Listen, act and support: An investigation into individual and organisational incivility management in veterinary practice. Veterinary Record: e4840. [Article]

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