Browse by Journals
Jump to: Public
Number of items: 1.
Public
ODELIUS, Anki, ALLAN, Helen, HUNTER, Billie, BRYAN, Karen, KNIBB, Wendy and SHAWE, Jill
(2015).
From transformative learning to social change? Using action research to explore and improve informal complaints management in an NHS trust.
International practice development journal, 5 (1), 1-16.
[Article]